omni4d Platform Privacy Notice

This page describes what we collect when you use omni4d and how we keep that data protected. We at omni4d take your privacy seriously—your personal information is used only to provide our service, process your payments, and help you when you need support.

Our approach is straightforward: we collect the minimum data needed to operate our platform safely and comply with local law where you use us. We do not sell your data to advertisers, and we do not share it beyond the third-party processors who help us run omni4d.

What We Collect and Why

When you open an omni4d account, we ask for your email, full name, and contact details. We also collect your date of birth, nationality, and address to verify your identity and comply with jurisdiction requirements. We do not ask for financial details until you request a deposit—your payment data goes directly to your payment provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank), not to our servers.

Once you are verified, we track your account activity: deposits, withdrawals, games played, and tournament participation. This data helps us detect fraud, process your requests, and provide customer support. We also log your IP address and device information when you access omni4d—this protects your account from unauthorised access and helps us diagnose technical issues.

Your data at rest: Our servers may be located outside your jurisdiction. When we store your data, it is encrypted and accessible only by authorised omni4d staff and systems.

Document Verification and KYC

When you verify your account on omni4d, we ask you to upload a government-issued ID and a recent photo. We scan these documents using automated verification tools to confirm your identity. Once verified, we store encrypted copies of your documents—we do not re-use them for any other purpose without your consent. If you withdraw or close your account, we retain your KYC documents for the period required by local law (typically two to five years) to meet compliance obligations.

Payment Processing and Fraud Prevention

Our payment partners handle the actual transfer of your funds. When you deposit via mobile banking, local payment, online payment, or another e-wallet, your transaction data flows through that provider's systems, not ours. We receive only a confirmation that the deposit succeeded. For bank transfers via e-wallet, mobile banking, local payment, or online payment, the same principle applies: your bank handles the transaction, and we receive notification once it clears.

We use fraud-detection tools to flag suspicious patterns—for example, multiple accounts from the same device, rapid withdrawals, or logins from unusual locations. These tools help us protect your account and our platform. If our system flags an account, our support team reviews it and may ask you for additional verification before processing a withdrawal.

Cookies and Website Tracking

We use cookies to keep you logged in to your omni4d account and to remember your language preference. We also use analytics cookies to understand how users navigate our site—for example, which Liga 1 fixtures attract the most attention, or whether players prefer Aviator or Sweet Bonanza. These analytics are aggregated and never identify you personally. You can disable cookies in your browser, though doing so may limit your ability to use omni4d.

Third-party services we use

Our payment processors, ID verification tools, and analytics providers all see limited data—they know only what they need to do their job. We vet each partner to ensure they meet privacy standards equivalent to ours.

Your Rights and Our Commitments

You have the right to request a copy of the data we hold about you on omni4d. You can also ask us to correct inaccurate information or delete your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team during business hours—we operate across supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang, and we respond in English and Indonesian.

We commit to processing your data requests within two weeks. If we need to retain your data for legal or compliance reasons (for example, to investigate a dispute or comply with local law), we will explain why and how long we will keep it.

Data Retention and Deletion

We keep your account data as long as your account is active. When you close your account, we delete most personal information within thirty days—however, we retain transaction records, KYC documents, and dispute evidence for the period required by your jurisdiction's law, which is typically two to five years. This retention protects both you and omni4d in case of chargebacks, regulatory requests, or account disputes.

Updates to This Policy

We may update this privacy notice as our service evolves or local law changes. Material changes will be announced via email to the address on your omni4d account, and we will post the updated policy on this page. Continuing to use omni4d after an update becomes effective means you accept the new terms.

How to Contact Us

If you have questions about how we handle your data, or if you wish to exercise your privacy rights, reach out to our support team via live chat, email, or contact form. We respond during business hours and can assist in English or Indonesian. We take data privacy seriously—when you use omni4d, your information stays with us and the trusted third parties we've chosen to help deliver our service. We do not sell, trade, or share your data beyond what is necessary to operate the platform and comply with local law. Services are available only where local law permits—before opening an account, confirm that online gaming access is lawful in your jurisdiction.